Click the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts. If your SMTP server / Outgoing Mail Account constantly appears "Offline", here's how to fix it: Close Mail if it's open now. Why is my Gmail account offline on my Mac? Turn your Wi-Fi off and on, and make sure you're attempting to connect to the right network.
Verify that the Wi-Fi connection is the one you want. Take accounts offline: Choose Mailbox > Take All Accounts Offline or Mailbox > Online Status > Take Offline. :max_bytes(150000):strip_icc()/032_access-free-yahoo-with-outlook-1173788-75adb452cb14487ca18e84dbf43cc842.jpg "mac smtp server offline")
Take accounts online: Choose Mailbox > Take All Accounts Online or Mailbox > Online Status > Take Online. Take email accounts online or offline in Mail on Mac How do I get my Apple Mail account back online? Your IT team might only allow certain IP addresses to connect with your inbox. Verify the server meets the technical requirements for connecting via IMAP and SMTP. Step 3: Select the Take All Accounts Online option.Ĭonfirm the IMAP server and port is correct. Step 2: Otherwise, click the lightning bolt icon that appeared at the end of the Favorites bar. Check your connection in Mail Connection Doctor. To view your current settings in Mail, choose Preferences from the Mail menu, click Accounts, then select your email account. If you're connected to the Internet but your account appears to be offline, your email settings might no longer be correct. Why is my email account offline on my Iphone? Take a specific account online (if you have more than one account): Click the lightning bolt icon next to the account's mailbox, or choose Mailbox > Online Status > Take Online. Take all accounts online: Click the lightning bolt icon or choose Mailbox > Take All Accounts Online. If the accounts are offline, there's a network problem or the credentials or settings are mismatched, or there's a problem with the mail server. 
If you have changed your SMTP server password and forgotten to update it on the Mail app, then there is a chance for this issue to occur. Usually, the SMTP server offline issue indicates that your Outgoing Server account settings are wrong.
Why is outgoing mail server not working?. Why is my Gmail account offline on my Mac?. How do I get my Apple Mail account back online?. Why is my email account offline on my Iphone?. Why does my Mac Mail keep going offline?.
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